Our Team Insurance House

Ken Silverman 

Agency Principal

Ken has been in the insurance business since his graduation from the University of Arizona in 1976. He has two degrees. He has an English degree and another in insurance and real estate. He has taken seminars in bonding and professional insurance for non-profit organizations. He assumed his father’s agency in 1986. The agency has been serving Tucson and Arizona since 1963. The Insurance House can handle almost 99% of all of your insurance needs. They are a very service oriented agency. Any phone calls are returned the same day. Requests are also handled in a quick and professional manner. They do not have phone prompts or 800 numbers to wade through to get to talk to a real person. Their simple philosophy is if you take care of others then the needs of the agency will be met. They offer insurance coverage with over 20 different carriers. If rates change then the staff is always looking at the other companies for savings. Ken is on the non-profit boards of The Industrial Development Authority of Pima County, Southern Arizona Land Trust, and Community Investment Corporation. Ken is married with two grown children. He enjoys tennis and golf in his spare time.

Moira Silver 

Commercial Marketing

Moira Silver was born in Chicago and moved to Tucson to go to the University of Arizona where she has a degree in French. She then got her Master’s degree from Arizona State. In 1982 she started a corporate recruiting firm called Computer Strategies where she worked mostly for the Fortune 1000 companies for computer software engineers. She sold her business after 14 years to spend more time with her two children. She handles all commercial marketing for the agency. She is married with two grown sons. She enjoys traveling, reading, and tennis.

Rachel Flores 

Commercial Lines

Rachel has been with our agency for over 20 years. Rachel is a licensed property and casualty insurance agent. She handles our commercial insurance. She also handles any type of bonds from probate to contractors. She has excellent customer service skills. Bilingual and has extensive knowledge of all types of commercial risks. Rachel enjoys horses, her family and loves to spend time in the White Mountains. Volunteer for the Tucson Rodeo Parade Committee.

Mike Dunlap 

Personal Lines

Mike has been helping people with all their insurance needs since 1986. He earned his LUTCF (Life Underwriter Training Council Fellowship) and has continued his Insurance education keeping current as times change. Before entering the Insurance world, Mike worked 17 years in the commercial tire business with Baum and Adamson tire Company. Mike is a people person and enjoys a great rapport with his clients, helping them understand the coverages for their Home, Auto, Life, and business insurance needs. Mike is a 4th generation Tucsonan. He married his high school sweetheart in 1971. Mike and Chris have 3 married children and 10 precious grandchildren. He is active at his church, is a member of 4Tucson and has an interest in The City of Tucson being a great place to live and work. In his spare time you can find him in his workshop doing projects with wood and steel.

Megan Pedersen 

With eight years of experience in the insurance industry, specializing in customer service, Megan has developed a comprehensive skill set and deep knowledge of insurance products and regulations. Her commitment to providing exceptional service has been evident throughout her career, consistently ensuring client satisfaction and fostering lasting relationships. Her passion for delivering outstanding service, combined with their extensive industry expertise, makes her eager and ready to assist with any client needs.

Jay Aispuro 

Jay Aispuro brings a wealth of real-world experience to the service and insurance industry, having devoted years to both fields. As the agency's trusted troubleshooter for IT matters, Jay not only excels at delivering top-notch customer service but also possesses a knack for swiftly resolving technical issues.

Having returned to the insurance house in February 2022, Jay originally dipped his toes into the industry during his college years from 2011 to 2013. Bolstered by eight years of management experience in retail and consumer science, Jay seamlessly translates consumer needs into exceptional insurance experiences, emphasizing the invaluable touch of person-to-person interaction over automated solutions.

With a degree in interior design and retail and consumer science, Jay brings a unique blend of skills to his role as a customer service representative. His approach is characterized by intelligence, efficiency, and an unwavering work ethic, making him an indispensable asset to the company.

Outside of the office, Jay finds joy in the simple pleasures of life. Whether it's attending concerts, catching a Broadway show, or sharing a meal with friends, Jay embraces each moment. He also indulges his adventurous spirit through activities like rollerblading and leisurely strolls in the park with his beloved dog. With a natural inclination for creative problem-solving, Jay infuses the office with a fresh millennial perspective, ensuring the company stays attuned to the ever-evolving needs of clients of all ages.